1. Cancellation by Participant
Cancellations made in writing at least 14 days before the training date are eligible for a full refund.
Cancellations made within 14 days of the training date are non-refundable, but participants may be offered the option to reschedule for another suitable date.

2. No-Show Policy
If a participant fails to attend the training without prior written notice, the payment is non-refundable and no rescheduling will be offered.

3. Organizer-Initiated Changes
If the training is rescheduled due to organizational reasons, a new date will be proposed.
If the new date is not suitable for the participant, a full refund will be issued.
In the event of a full cancellation by the organizer, 100% of the payment will be refunded.

4. Refund Process
All refund requests must be submitted in writing.
Once approved, refunds will be processed within 7 business days.